OneDash Features

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OneDash features
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Click each tab below to find out more about each focus area.
Identify
Act
Monitor
My Population/Individual patient pages: 
Follow specific patients for easy access to their unique health profiles
Place a group of patients into a tag
Population Browser:
Ability to create a patient cohort based on demographics, medications, quality measures, prescription details, cost, medical information, and social determinants of health
Rules: 
Create rules to automatically scan a selected population for a set of parameters. Rules result in auto-generated interventions that tell the user what the member may need to improve their health. Rules can search for gaps or benchmarks around any set of data, including but not limited to, pharmacy claims, spend, and medical claims. 
Bidirectional EHR Connection
OneDash can connect to any EHR in a Health System or Retail Pharmacy with a bidirectional data layer, allowing you real-time access to: 
Listen for appointments being scheduled with outpatient providers
Listen for any kind of inpatient usage
Query EHR systems for additional data (Medical conditions, allergies, encounter notes, diagnostic reports, immunizations, etc)
Connect to retail pharmacy databases to get claims data on out of pocket or coupon payments
This data can then be utilized in rules to identify any population of interest. For eaxmple, automatically identify hospital discharges or missed medical appointments.
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Communication Solutions
Communication & Data tools: OneDash automates care gap identification and creates interventions to be acted on. Communication tools exist directly in OneDash to allow users to:
Send EHR push notifications
OneDash has the capability to connect directly into a health systems EHR system and send push notifications directly into a patient's profile for a provider to address a care gap
AI Calling & AI Texting
Our AI agents are created with specific use cases to address patient care gaps such as statin therapy or medication adherence. They can adhere to any guardrails set in place and aim to help a patient connect to care to close the identified gap(s). 
Faxing
We customize fax templates to pull in detailed patient data and allow you to send bulk faxes in an effort to close care gaps. Faxing can be fully automated thereby giving time back to clinical staff and allowing them to tackle patients that need higher touchpoints
Automations
Automations: If you find yourself limited in human resources to work on the ever growing number of care gaps you have, here is your solution. Many gaps can be closed through automation. Workflows and funnels are a tool that OneDash uses to automate the detection of a care gap and the action that follows up. 
Build an automated funnel, which allows a series of automated actions to be attempted over time in order to close a gap. Automations always lead to clinical solutions. It is not just an AI agent calling a member to educate on and start a statin, it is outreach that can begin the process of setting up a telehealth appointment for the patient to be seen, have a prescription sent to CaryRx, and delivered directly to that member. 
Only members whose gaps do not close will be sent to a clinical OneDash user to work on manually, thereby limiting the workload to only patients that require the highest level of touchpoints to resolve care gaps. 
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Clinical Solutions
Vendor data pipeline: Do you have another clinical vendor solution that you frequently have to generate data for? As a health intelligence platform, we can easily identify care gaps and seamlessly send that data to your selected vendor for them to close the gap. 
Clinical Services: CaryHealth provides clinical pharmacist services if needed. Our pharmacists work towards your goals inside OneDash and track all of their work in the same way your own users would. This allows full effort tracking of how our pharmacists are assisting you in reaching your goals. 
CaryRx: CaryRx is CaryHealth's retail pharmacy, which provides medications directly to patient doorsteps in all 50 States. Connected to every patient profile in OneDash, you can seamlessly request medication transfers to CaryRx pharmacy, place prescription orders on behalf of patients, and track the delivery of the medication(s). Overcome barriers to prescription access by utilizing CaryRx pharmacy services
Telehealth appointments: All patients with care gaps can be offerred the opportunity to connect the same day to a telehealth provider and receive the care and medications they need to close care gaps and improve health. OneDash facilitates the connection to a telehealth provider and ensures an appointment is 
Financial Outcomes: Track any population and determing whether your interventions are providing a good financial return on investment. Outcomes can be tracked by pharmacy spend, medical spend, or total spend.
Clinical Outcomes: Track whether your interventions are improving patient health through changes in medication adherence and inpatient usage. 
Real time Vendor ROI: Unique to OneDash, users can track a patient population that is being acted on by another vendor and view real time impact on spend and clinical outcomes. 
Quality Outcomes: You primary source of information for progress being made in your quality measures, both for Stars and HEDIS. Stars and HEDIS outcomes pages will provide real time daily calculations on your current HEDIS progress alongside the impact your team is making on the patients that are acted on inside OneDash. All progress is calculated in real time as the daily data drops into the platform.
Intervention Statistics: Pull reports on individual and team efforts in clinical programs. Use these report to determine how much effort is being put into your financial and clinical outcomes. 
Custom Reports: Need a custom report? No problem at all. Make the request and OneDash can provide any custom report for download at any time through our reports page. 
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Updated 26 Nov 2024
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Welcome to OneDash
OneDash Definitions